From 1 February 2024 all Norfolk residents who hold a disabled concessionary travel pass will be eligible for free bus travel 24 hours a day, seven days a week when travelling within the county.
The decision means that if you hold a concessionary bus pass due to disability, you and your eligible companions, will now be able to travel on any bus at any time free of charge across Norfolk.
Previously concessionary pass holders with a disability were only able to travel for free on buses off-peak (all day on Saturdays and Sundays but only from 09:30 Monday to Friday) except for those registered blind or visually impaired.
Offering free travel at all times is over and above the minimum requirement set by government, and is something that a local authority can choose to do but doesn’t have to do.